Insight into payment options and transactions

About PAYONE

PAYONE, one of the leading Payment Service Providers (PSP) in Europe, helps merchants and service providers with the increasingly complex challenges in payment processes and channels. As a full service PSP, PAYONE - formerly Ingenico ePayments - makes payments simple, fast and almost invisible. Whether it concerns card payments, e-commerce or mobile payments.

Challenge

PAYONE processes over 2.5 billion transactions every year for around 365.000 customers. At PAYONE, merchants can make use of different payment systems. To ensure that PAYONE customers can easily manage and view their systems, a web portal for merchants was needed.

Solution

ISAAC developed an international customer portal for PAYONE. Here, merchants can easily manage and view their payment terminals and payment options, but also have access to invoices, live transactions through the payment systems and their saved credits in the loyalty program.

"Working with ISAAC is a pleasure. We appreciate their know-how and good ideas for developing web portals!"

PAYONE kundenportal inlog

Advantages of the web portal

Ingenico Payment Services wanted to offer merchants on the German market the opportunity to make use of various payment solutions. For this group of clients, ISAAC has developed a portal that offers merchants online insight into their payment transactions, terminals and payment options. Merchants can access all this information through the Kundenportal. They can also download digital statements and modify commercial messages on the receipts and terminals.

PAYONE Kundenportal betaalterminals overview

Cross- en upsell within the portal

Such a large number of users leads to new opportunities, such as Cross-Selling and Upselling. Offering new products can also be pushed through the portal. Statements, payment transactions and invoices no longer have to be sent through traditional mail. The business case was drawn up in no time.

Our expertise

  • Strategic positioning
  • Self service portal
  • Middleware & integration
  • Security
  • Application management and optimization

Technology

PAYONE Kundenportal betaalterminals overview
PAYONE Kundenportal betaalterminals overview
PAYONE Kundenportal betaalterminals overview
PAYONE Kundenportal betaalterminals overview
PAYONE Kundenportal betaalterminals overview
Want to find out more about this project?
Want to find out more about this project?

I’m Camiel, Head of Sales & Marketing. Together with PAYONE, I work on realizing the objectives of this project. Want to know exactly how we approach this project or how our approach can contribute to your success?