'Know your customer'
Surprise your (potential) customers with an experience which matches your users as well as your organisation. Meet your users' expectations and from now on, offer your customers a comfortable online service. In short, 'Know Your Customer' (KYC) and offer them a user-friendly online platform.
Your customer central
A well-thought-through online service process ensures a faster understanding of website and applications. As an online service provider you have access to user-information which enables you to offer a personalized interface and a good user-experience. In order to achieve this, it is essential to ask the right questions at the right time. Security regulations are strict, but ISAAC always offers a fitting solution which seamlessly connects customer experiences and organisations.
Invest in your relation with your customer, and offer personalized customer journeys, for example with optimal service options, advise with transparent visualizations or pricing based on client specific risks and analyses. However, none of this is possible without a strong sense of trust between your customer and your company. The building of trust, especially when it concerns financial products or services, is vital. People must feel secure and trust you for guarding personal boundaries and know their personal data will not be misused.
GDPR & Data Virtualisation
Consumers are more likely to make conversions with companies who have a transparant and reliable environment. This includes small significant details, such as recognizable payment products, brand curls and activating known security measurements, but also GPDR. All companies saving personal data are confronted with this, so hardly anyone stays untouched. GDPR offers uniform data protection to all EU-inhabitants and most offer up to date protection in our increasingly data-driven world.
In a landscape where different systems use customer data, data virtualization can offer a solution. Data virtualization retrieves data from different sources and presents it real time in a 'virtual layer'. This virtual layer is accessible in a controlled manner to front-end and back-end applications, in order to retrieve and present the correct data. This manner of controlled access offers a complete feature set to face GPDR-demands. Do you want to know more about this solution and how ISAAC can help you? Contact us